Summary
- Training only. Heartbeat Hero is a CPR training and practice application. It is not medical advice and it is not a medical device.
- Do not use in an emergency. In an emergency call 999 in the UK or 911 in the USA.
- You must accept these Terms in-app before using Heartbeat Hero. If you do not agree, do not use the app.
- We provide the app on an as is basis. Our total liability is limited as set out below.
- Purchases and subscriptions are handled by Apple. Manage or cancel in your Apple Account settings.
Last updated: 31 August 2025
Who we are
Heartbeat Hero is provided by Aiden Forrest trading as forresTech ("we", "us"). Contact details are in the Contact section.
Eligibility and supervision
Heartbeat Hero is for general consumers. You must be at least 13 years old to use the app. Children under 18 must use the app only with a parent or responsible adult supervising.
Critical safety and emergency warnings
Not for real-time medical use. Heartbeat Hero is designed for training and practice. It is not intended for use during real emergencies or to diagnose, monitor, or guide treatment of any person.
Emergency services. If someone is unresponsive or not breathing normally, call emergency services immediately - 999 in the UK or 911 in the USA - and follow the instructions from emergency operators and certified training providers.
Any timing or metronome feature is for practice and training only. Do not rely on the app to guide clinical decisions or real-time resuscitation. Always follow certified training and local guidelines.
Safe practice and health warnings
Practise CPR only on appropriate training manikins or approved training aids. Do not practise compressions on a person. Training can be physically demanding. If you have a medical condition or are pregnant, seek advice from a qualified professional before practising.
Licence and relationship with Apple
Your use of Heartbeat Hero is subject to Apple’s App Store Standard EULA. These Terms supplement the Standard EULA. If there is a conflict, these Terms apply to the extent they do not contradict mandatory law or the Standard EULA.
Not medical advice and not a medical device
- The app provides training content intended to support learning and practice only. It is not a substitute for certified CPR training or professional medical advice.
- The app is not intended to diagnose, prevent, monitor, predict, treat, or alleviate disease or injury and does not connect to medical hardware.
- Always seek and follow certified CPR training from recognised providers.
United States notice: Heartbeat Hero is not cleared or approved by the U.S. Food and Drug Administration and is for training purposes only.
No clinical use. The app does not provide clinical decision support and must not be used to diagnose, monitor, treat, or alleviate disease or injury in real time.
Acceptable use
- Do not use the app to provide medical care or advice to others.
- Do not attempt to reverse engineer, copy, or exploit the app except where permitted by law.
- Do not use the app in any unlawful way or in contravention of applicable guidelines.
Intellectual property
The app, its content, and trademarks are owned by Aiden Forrest trading as forresTech or our licensors. We grant you a personal, non-exclusive, non-transferable licence to use the app in accordance with these Terms and Apple’s Standard EULA. You must not copy, modify, or distribute the app or its content except as permitted by law.
If you provide feedback or suggestions, you grant us a worldwide, royalty-free licence to use them without restriction.
Purchases and subscriptions
Paid features are sold via Apple In-App Purchase. Subscriptions auto-renew unless cancelled. Manage or cancel in your Apple Account settings. We do not handle refunds directly. Any refunds are processed by Apple according to their policies.
Warranty disclaimer
To the maximum extent permitted by law, the app and all content are provided on an as is and as available basis. We disclaim all warranties, conditions, and representations of any kind, whether express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the app will be uninterrupted or error free.
Limitation of liability
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation.
To the extent permitted by law, the exclusions and limits in this section do not apply to gross negligence or wilful misconduct where such carve outs are required by applicable law.
Subject to the foregoing, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, or other intangible losses.
Subject to the foregoing, our total aggregate liability arising out of or relating to the app or these Terms is limited to the greater of £25 or the total amounts you paid for the app and in-app purchases in the twelve months before the event giving rise to liability.
Your indemnity
You agree to indemnify and hold harmless Aiden Forrest trading as forresTech from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your unlawful use of the app, or your use of the app in contravention of the safety warnings above.
Suspension and termination
We may suspend or terminate your access to the app if we reasonably believe you have breached these Terms, to the extent permitted by law. You may stop using the app at any time. Purchase history and subscriptions are managed by Apple. Deleting your RevenueCat customer record does not cancel an active Apple subscription.
Export control and sanctions
You must not use or export the app in violation of applicable export control or sanctions laws. By using the app, you represent that you are not located in a country or on a list subject to comprehensive sanctions and are not a prohibited party.
Governing law and venue
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have non-exclusive jurisdiction. If you are a consumer and reside in another country, you may also have rights to bring a claim in your local courts under mandatory consumer protection laws.
Dispute resolution for United States users - arbitration and class action waiver
If you are located in the United States, you and we agree to resolve any dispute or claim arising out of or relating to the app or these Terms (a "Dispute") through binding individual arbitration, except that either party may seek relief in small claims court if eligible. This section applies to the fullest extent permitted by law.
- Arbitration rules and forum. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as updated from time to time, and as modified by this section. The Federal Arbitration Act governs the interpretation and enforcement of this section.
- No class or representative actions. Disputes must be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.
- Mass-filing protocol. If 25 or more similar demands are filed by or with the same counsel, the parties agree to select 10 test cases to proceed first while the remaining cases are stayed. The results of the test cases will inform reasonable global settlement discussions to the extent permitted by applicable law and AAA rules. Filing, administration, and arbitrator fees will be addressed consistent with the AAA Consumer Rules and any applicable court order.
- Opt-out. You may opt out of arbitration and the class action waiver within 30 days of first accepting these Terms by sending an email to aiden@forres.tech with subject line: Arbitration opt-out and your device type. Opting out will not affect your use of the app.
- Severability. If any part of this section is found unenforceable as to a particular Dispute, that part will be severed and the remainder will still apply.
If you opt out of arbitration, or if arbitration is found not to apply to your Dispute, the Governing law and venue section will apply.
General
Severability. If any provision is held unenforceable, it will be replaced with a valid provision that most closely reflects the original intent. The remainder will continue in full force.
No third-party rights. Except for Apple as permitted by the Standard EULA, no person other than you and us has any rights under these Terms.
Assignment. You may not assign your rights without our consent. We may assign these Terms as part of a reorganisation or sale.
Survival. Sections on acceptable use, intellectual property, warranty disclaimer, limitation of liability, indemnity, dispute resolution, and governing law survive termination.
Contact
Questions about these Terms:
Email: aiden@forres.tech
Support: www.forres.tech → Contact section
Postal address: Grove House, West Sleekburn, Choppington, Northumberland, England, NE62 5XE
Acceptance in app
You must read these Terms and explicitly agree inside the app before first use. When you tap Agree we record your acceptance on our server using a pseudonymous installation identifier stored on your device Keychain. We store the canonical SHA-256 terms_hash of this page as rendered, the UTC timestamp of acceptance, and limited technical context such as app version, device model, OS version, IP address, user agent, and the screen where acceptance occurred. This provides evidence of your agreement and lets us verify the exact text you saw. When these Terms change we will ask you to accept again - the app checks the latest terms_hash at launch. For United States users, you may opt out of the arbitration and class action waiver within 30 days as described above.